Terms Of Service

Last updated: March 13, 2025

Thank you for using nypropertytax.org to simplify your tax grievance process! We're happy to have you as a user and want to ensure you have the best possible experience. These Terms of Service ("Terms") outline your rights and responsibilities when using our services.

When we say "Company", "we", "our", or "us", we're referring to Smart Solution Bot LLC. When we say "Services", we mean any product or service created and maintained by Smart Solution Bot LLC, including our website and browser extension. When we say "You" or "your", we're referring to you or the organization you represent.

Account Terms

  • You must be a human to create an account. Accounts registered by bots or automated methods are not permitted.
  • You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to maintain account security.
  • You are responsible for all content posted and activity that occurs under your account.
  • You may not use the Services for any illegal purpose or to violate any laws in your jurisdiction.
  • You must provide accurate and complete information when creating your account.

Extension Usage

  • Our browser extension is designed to help automate property assessment reviews on Nassau County websites.
  • You agree to use the extension responsibly and not attempt to circumvent any limitations or restrictions.
  • You understand that the extension requires certain permissions to function properly.
  • We maintain secure WebSocket connections for real-time updates between the extension and our servers.

Payment Terms

  • Some of our services are billed on a subscription basis. You'll be billed in advance on a recurring basis.
  • If you upgrade or downgrade your subscription, the changes will take effect in your next billing cycle.
  • Refunds are processed according to our Fair Refund policy.
  • All fees are exclusive of taxes, which we will charge if required by law.

Cancellation and Termination

  • You can cancel your account at any time through your account settings.
  • Upon cancellation, your account will be immediately inaccessible.
  • All your content will be deleted from our active systems within 30 days.
  • We reserve the right to suspend or terminate accounts for violations of these Terms.

Intellectual Property

  • The Services and all associated intellectual property rights belong to the Company.
  • You retain ownership of any content you upload to our Services.
  • You grant us a license to use your content solely for providing the Services to you.
  • You may not copy, modify, or create derivative works of our Services or any related technology.

Liability and Warranty Disclaimer

The Services are provided "as is" without warranty of any kind. In no event shall the Company be liable for any damages, including but not limited to direct, indirect, special, incidental, or consequential damages arising out of the use or inability to use the Services.

Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting an announcement on our website or sending you an email. Your continued use of the Services after such modifications constitutes your acceptance of the updated Terms.

Contact

If you have any questions about these Terms, please contact us at [email protected].